Dhiraagu avasmail service Dead?

Why do Dhiraagu always annoy people? Why do they take so long to fix problems? Is it because Dhiraagu lacks enough professional staff or is it because they simply choose to?

one of my friends who use Dhiraagu avasmail (for some reason ) told me that he is not receiving any email for more than a week. He called dhiraagu to receive the same cold "we are working on it" reply.

Later that day a friend sent an mms to my mail, But it didn't turn up even after a day! So it seems that mms to email service is also down at the moment.

Surprisingly some people still stick to avasmail. I couldn't figure out why, when much better email services are available for free.. like gmail and yahoo.